Shipments and returns
Shipments
At Red Dot Sights Store, we strive to provide fast and reliable shipping to all our customers. Orders placed on our website will be processed within 1-2 business days and shipped via the carrier of your choice – UPS, FedEx or USPS. Shipping times may vary depending on the destination and carrier service selected. Please note that international orders may be subject to additional customs fees or taxes upon arrival in your country. These fees are the responsibility of the customer and are not included in the purchase price or shipping costs.
Returns
We understand that sometimes you may need to return an item, and we're here to help make that process as easy as possible. If you're not fully satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. To initiate a return, please contact our customer service team at support@reddotsightsstore.com to obtain a Return Merchandise Authorization (RMA) number. All returned items must be in their original condition and packaging, with all accessories and paperwork included. Refunds will be issued to the original payment method used for the purchase. Please note that the customer is responsible for all return shipping costs unless the item was received damaged or defective. In such cases, please contact our customer service team immediately to resolve the issue. If you receive an incorrect or damaged item, please contact us within 48 hours of receipt to report the issue. Our customer service team will work with you to arrange for a replacement or refund. Thank you for choosing Red Dot Sights Store as your go-to destination for high-quality red dot sights. We appreciate your business and are committed to providing exceptional customer service and support throughout your purchasing experience.